information about delivery

When will my order be shipped?

Nous comprenons l'enthousiasme de recevoir votre commande rapidement. Chez Industrie Maroc Online, nous nous efforçons de traiter et d'expédier les commandes dans les meilleurs délais. Une fois votre commande passée et confirmée avec succès, notre équipe travaillera avec diligence pour la préparer en vue de son expédition.

Exact shipping time may vary depending on several factors, such as product availability, order volume, and the shipping method chosen at checkout. Please refer to your order confirmation for estimated shipping time.

Rest assured that we are committed to keeping you informed of the progress of your order. Once your order has been shipped, we will send you a shipping confirmation email with tracking information, if applicable, so you can easily track the status of your delivery.

If you have specific questions or concerns regarding the shipping of your order, please do not hesitate to contact our customer service team. We are here to help you and provide you with any additional information you may need.

Nous vous remercions d'avoir choisi Industrie Maroc Online. Nous apprécions votre patience et sommes impatients de vous livrer votre commande dans les meilleurs délais.

information about delivery

Chez Industrie Maroc Online, nous proposons des options de livraison flexibles pour répondre à vos besoins. Veuillez prendre en compte les informations suivantes concernant les frais de livraison :

  1. Free delivery : Some of our products benefit from free delivery. This means that you will not have to pay additional costs for the delivery of these items.

  2. Shipping cost : For certain products, delivery charges may apply. Fees vary depending on the size, weight and destination of the item. When you order, the amount of delivery costs will be clearly indicated before confirming your purchase.

We work with reliable carriers to ensure secure and timely delivery of your products. Estimated delivery times may vary depending on your location and chosen delivery method. We strive to process your orders as quickly as possible to provide you with an optimal delivery experience.

If you have any additional questions regarding the delivery of our products or require special assistance, please do not hesitate to contact us. Our customer service team is here to assist you and provide you with the information necessary to ensure your order is delivered safely and efficiently.

Tracking of your order is available!

Chez Industrie Maroc Online, nous comprenons l'importance de pouvoir suivre l'acheminement de votre commande jusqu'à votre emplacement. C'est pourquoi nous proposons un service de suivi des commandes pour vous tenir informé(e) de son statut et de sa progression.

Once your order has been shipped, we will send you a shipping confirmation email with tracking information. You will be able to easily follow the progress of your delivery using the information provided. Please note that order tracking may depend on the carrier and availability of tracking information for your region.

To track your order, please see the shipping confirmation email we sent you. There you will find a link or tracking number that will direct you to the carrier's online tracking service.

Nous nous engageons à vous tenir informé(e) tout au long du processus d'expédition de votre commande. Si vous avez des questions ou des préoccupations concernant le suivi de votre commande, n'hésitez pas à contacter notre service clientèle. Nous sommes là pour vous aider et nous assurer que vous êtes pleinement satisfait(e) de votre expérience d'achat avec Industrie Maroc Online.

We thank you for your trust and we are delighted to provide you with detailed tracking of your order until its delivery to you.